We work with a number of Government departments and borough councils measuring a range of channels (face-to-face, telephone, e-mail, postal and events) against the service standards or customer charters in place. Typically, programmes are complex as we need to ensure credibility of assessor lifestyles and geodemographics.
Andy Firth
Business Development and Insight Director
+44 (0) 1865 262725
client_enquiries@gfk.com