GfK Mystery Shopping – Retail Mystery Shopping

GfK Mystery Shopping are specialists in retail mystery shopping. Increasing competition and the current climate mean that conditions on the high street have never been as tough and customer service can make all the difference.

We offer many years of experience in providing full mystery shopping in the retail industry, from high-street chain stores to coffee shops. This specialist retail mystery shopping expertise means we can recommend tailored programmes that will make the difference.

Fast turnaround reporting in our retail mystery shopping also provides stores with on-the-spot information, which is vital in increasing staff and store performance, to improve the customer experience and, ultimately, revenues.