Reporting

GfK Mystery Shopping recognises that you are confronted with a vast amount of information every day, and we aim to help avoid information overload.

 

Our reporting is designed to enable you to concentrate on monitoring those behaviours that are key drivers to improving your service delivery performances:

• We deliver whatever is needed to drive performance improvement.
• What’s information to one manager may be meaningless words and figures to another. That’s why we spend time designing clear reports that quickly show the findings of our mystery shopping programmes.
• There are typically three levels of reporting:

       - Front line site management

       - Field Management

       - Corporate/Operations management

• Reports are available 24/7 on the internet.
• Our aim is to provide you with actionable, meaningful feedback, delivered directly from your customers into your hands, usually within 24 hours. So you can act with the speed that today's market demands.